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M. R.
Williams, Inc. is a full service wholesale distributor serving convenience
stores, college stores, departments of correction, truck stops, drug
stores, and small grocery stores. Its
distribution territory covers nearly all of
North Carolina
and
Virginia
, as well as parts of
Maryland
,
South Carolina
, and
Washington
,
D.C.
Product
categories distributed include groceries, confections, retail and food
service beverages, health & beauty care, tobacco, automotive supplies,
food service products and programs, general merchandise and novelties, and
pre-paid cellular and phone card programs.
M. R. Williams, Inc. was established in 1976 when its current owner
and CEO, Mike Williams, purchased the Watkins-Sydnor Company.
The acquired company had been operating since 1948 from a small
25,000 sq. ft. warehouse in
Henderson
,
NC
with wooden floors and low ceiling heights.
The company’s fleet totaled three 16 ft. delivery vans and it
employed 22 people. Its annual
sales at that time were 3 million dollars and on the decline.
A re-engineering process began immediately with the addition of
refrigerated space, the development of value-added retail service
programs, computer automation, and electronic order entry.
Sales began to skyrocket and the company quickly outgrew its
facility, moving to a much larger warehouse in 1981.
After many years of steady growth and facility expansion, the
company now resides in over 130,000 square feet of modern warehouse and
office space, boasts several thousand feet of powered conveyors and the
latest in computer technology, and employs nearly 200 people.
In 2001, after eighteen months of development and testing, the
company was the first in its industry to replaced the standard electronic
order entry system and introduced its proprietary C-Tech 21 Palm
technology to customers, which provided fingertip inventory and profit
management programs to c-store managers.
This system became the model for the industry and company sales
soared 34% that year as customers embraced this new technology.
Today, the company serves over 1,000
customers. It is listed among
the largest privately held firms in North Carolina, and ranks in the
nation’s largest fifty convenience store distributors.
The company prides itself in being an extremely low cost provider,
while setting the standard for exceptional value added customer service.
This was accomplished through focusing on market share rather than
expanding its distribution radius, and by using technology to improve
efficiencies and drive cost out of the company’s operating systems.
The company continues its tradition as a trend leader and recently
added two additional divisions – food service equipment placement and
repair, which includes ice machine and beverage equipment lease and
service, and a “store door” novelty merchandise service called
“Express Sales.”
For more information on the company, you may contact
any one of its employees in the staff directory, or feel free to e-mail
the company president directly at mwilliams@mrwilliams.com.
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